1. DEFINITIONS

For the purposes of these T&Cs, terms beginning with a capital letter and not otherwise defined in one of the articles of the T&Cs will have the meaning assigned to them below.

Customer	Designates the Internet user and consumer, non-professional, who places an order for Product(s) on the Site.
	The consumer means any natural person who buys the Products for purposes that do not fall within the scope of his commercial, industrial, craft, liberal or agricultural activity.
Parts)	Refers to LMF and/or the Client.
Product(s)	Refers to the products and services that can be ordered on the Site.
Site	Refers to the site www.anthropy-paris.com and all of its pages.
Territory	Refers to Metropolitan France, DOM - TOM and the countries of the European Union.

2. SCOPE

These general conditions of sale (the "GTC") are concluded between on the one hand LMF, SARL with a capital of €1000, registered with the RCS Versailles under number 887 991 586, whose registered office is 2 Rue Grange Dame Rose – 78140 Vélizy Villacoublay (hereinafter “LMF”), and on the other hand any Customer making a purchase on the Site. Any purchase on the Site automatically entails acceptance of all of the General Terms and Conditions of Sale, which the Customer acknowledges having read prior to his order.

LMF may make changes to the General Conditions of Sale at any time. The date of the last update of the General Conditions of Sale is indicated at the top of the page. Each time a Customer places an order on the Site, the General Conditions of Sale in force on the date of the order will apply to this order. The modifications are enforceable against Customers from the time they are put online and cannot be applied to transactions concluded previously.

3. CUSTOMER – IDENTIFICATION

These GCS are applicable to any Customer fulfilling the conditions defined in 1. above and in this article. The products of the Site are offered for sale exclusively to Customers established in the Territory.

The Customer must provide information about him including his name, telephone number and email address which must be accurate, current and complete in all respects. LMF cannot be held responsible for the inaccuracy of the information communicated by the Customer, and in particular if this causes errors during delivery.

In case of modification of the information provided during his registration, the Customer must immediately modify his online account or, if he placed his order as a guest, communicate the modification(s) without delay by sending an e-mail to the address contact@anthropy-paris.com indicating the order number.

In addition, when ordering, the Customer must provide bank details. The Customer declares and guarantees that the bank details provided during any order are both valid and correct and that he is the person whose name appears on the invoicing documents transmitted.

The Customer must be an adult natural person with full legal capacity to commit. The use of the Site is reserved for people with the legal capacity to contract. Placing an order on the Site constitutes a declaration by the Customer that he is legally capable. LMF cannot be held responsible if a minor or incompetent purchases a product on the Site without supervision or authorization.

For any question concerning your order, LMF provides the Customer with a customer service which can be reached by e-mail at the address contact@anthropy-paris.com.

4. PRICE

4.1. APPLICABLE PRICE

The price (excluding delivery costs) of each Product is indicated on its product sheet in euros and all charges included (TTC) applicable in France. VAT is applied at the rate in effect at the time the order is placed. The prices of the Products displayed on the Site do not include shipping costs, the price of certain packaging or the price of other optional services, subscribed to by the Customer (which are counted as an extra). These will be brought to the attention of the Customer on the summary screen before the final validation of the order.

Any customs fees are the responsibility of the Customer.

In the event of a flagrant error in the price mentioned on the Site that clearly does not correspond to the actual price, LMF will inform the Customer of the actual price actually applicable to the purchase of the Product.

When the corrected price is higher than the displayed price, the Customer will have the choice of canceling or maintaining his order at the corrected price. When the corrected price is lower than the displayed price, LMF will automatically apply the corrected price to the Customer.

The selling prices of the Products may be modified by LMF at any time and will be applicable to any order placed after the modification without the previous price being able to be claimed by the Customer.

4.2 PAYMENT OF THE PRICE

Payment for orders is made exclusively on the Site. The Site guarantees the security of payment by credit card by using the SSL (Secure Socket Layer) protocol encryption system, thus allowing the confidentiality and security of the data transmitted, in the context of an online payment made on the Site.

The means of payment accepted by the Site are:

• Bank card (Visa, Carte Bleue, Mastercard, E-carte bleue);
• Bank transfer;
• PayPal;

The Customer guarantees to LMF that he has the necessary authorizations to use the method of payment he has chosen, when registering the order form.

LMF reserves the right to suspend or cancel any order and/or delivery, whatever their nature and level of execution, in the event of non-payment of any sum due by the Customer, or in the event of payment incident.

In the event of suspicion of fraud, LMF reserves the right to request any proof of identity from the Customer, to carry out any appropriate verification and/or to proceed with payment by bank transfer, making the execution of the order subject to the satisfaction of these conditions.

5. PRODUCTS - AVAILABILITY - DEFECTIVE PRODUCT

5.1 PRODUCT CHARACTERISTICS

The Products offered on the Site are described and presented, by LMF, as carefully as possible so that the Customer is aware of the essential characteristics before placing his order.

However, LMF cannot guarantee that certain other characteristics of the products will not be modified after a certain time, in particular in order to improve their quality. Despite all the care taken, slight differences in the presentation of the products cannot be excluded.

The mode of use of the Product is mentioned on the Site or at the latest on the day of its delivery.

Any information and any declaration provided by LMF concerning the use of its Products does not constitute a guarantee of the latter as to the suitability of the Product in question to the Customer's expectations.

5.2 AVAILABILITY

The Products presented on the Site are subject to immediate availability in stock.

The Products presented are subject to change. The photos do not constitute a contract. Product and price offers are valid as long as they are visible on the Site, except for special operations whose validity period is specified on the Site. The Customer is invited to consult the availability of the items sold on the information page of the product concerned. LMF makes its best efforts to ensure that the platform is up to date with Product stocks. However, an error may occur and distort the level of stock available.

In the event of an order for a Product that turns out to be unavailable, LMF reserves the right to cancel the order, subject to notifying the Customer via customer service.

In the event of an order for several products, if one of the Products is ultimately unavailable, LMF will then inform the Customer of the impossibility of sending the unavailable product. The rest of the order will be processed and sent to the Customer within the deadlines announced by the information email on his order follow-up. The Customer can also opt for the total cancellation of his order, subject to informing the LMF customer service beforehand by telephone or email.

The Customer is solely responsible for the correct use of the Products in accordance with the instructions for use (prescriptions). LMF is in no way responsible for damage resulting from use or implementation that does not comply with the instructions.

5.3. CHOICE OF PRODUCTS

The Customer must be aware of the Products and their characteristics under his sole responsibility and according to his needs to make the choice of the Product(s) subject to his order.

5.4. DEFECTIVE PRODUCT

In the event of delivery of a Product that does not correspond to the order (damaged or non-compliant), the complaint must be sent, upon receipt of the defective Product, by telephone to customer service or by e-mail to the following address: contact @anthropy-paris.com

The complaint must list: the Customer's contact details, the Product references, the reasons and supporting documents for the complaint. In this context, LMF may ask the Client to send it the photographs and explanations necessary for the rapid processing of complaints. For the speed and usefulness of processing complaints, a return number will be assigned by customer service. In the event of the return of a Product without prior allocation of a return number, LMF cannot guarantee that the complaint will be processed as soon as possible and that shipping costs will be covered.

The return of the Product must preferably be made in a tracked package, properly protected, in its original packaging accompanied by all the accessories, instructions for use and documentation; the return package must also be accompanied by the sales invoice. Failing this, LMF reserves the right to issue any reservations regarding the complaint.

The return costs are borne by LMF, except in the case where the returned Product does not correspond to the original declaration made by the Customer in the return form. Any risk related to the return of the product is the responsibility of the Customer. Failure to comply with the procedure set out above, the Customer may not make any claim for non-compliance or apparent defect of the Products delivered, the Products then being deemed to be compliant and free from any apparent defect.

6. ORDER - FORMATION OF THE SALE CONTRACT - ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE

On the Site, contracts are concluded exclusively in French.

Placing the order is done in several steps:

• The Customer fills his basket with products,
• He must then fill in the details of his customer account or create his customer account,
• The Customer chooses the delivery method,
• The Customer chooses his method of payment,
• The Customer must check that the prices, volumes and quantities of the products offered for sale and appearing during the last step of the payment process correspond to his desire to purchase, he can view the summary of his order and return to the previous pages. to modify it throughout the process.
• After having read the general conditions of sale of the Site, the order is carried out, after acceptance of the GTC, as soon as the Customer has registered his order by clicking on the "Validate payment" button.
• The order is confirmed by LMF, by e-mail which the Customer is recommended to keep on paper or computer, which means that your order is accepted by LMF, which thus forms the sales contract. As soon as the order is ready to ship, the Site will send you an order shipment email.

7. DELIVERY – RECEIPT – TRANSFER OF RISK

7.1. DELIVERY DELAY

Products in stock for which the order has been validated and the payment registered are dispatched within the deadlines mentioned on the Site. For Products not available in stock, unless otherwise stated on the Site, upon receipt of payment of the price, LMF will make every effort to ship the Product(s) purchased within six (6) days. working days for shipment to mainland France and undertakes in all cases that the delivery time will not exceed fifteen (15) working days. The Products are delivered to the address provided by the Customer when ordering. The invoice is sent by e-mail to the Customer and is also made available to him on his customer account.

For any order not received at the address indicated by the Customer resulting in a return of the package to LMF's premises, the costs of reshipping the package will be borne by the Customer.

The deadlines announced on the Site are purely indicative and depend on the destination and the availability of the Product ordered. Exceeding this period cannot give rise to any cancellation of the order, to any reduction in the price paid by the Customer, and to any payment for damages. However, and in accordance with the provisions of Article L.121-20-3 of the Consumer Code, for lack of delivery at the end of a period of thirty (30) days from the day following that on which the Customer placed his order, for any other cause than force majeure or the fact of the Customer, the Customer will have the possibility of canceling his order free of charge. The sums he has paid will then be refunded to him.

7.2. RECEIPT – TRANSFER OF RISK

Delivery is made by direct delivery of the Product(s). Delivery is deemed to have been made upon physical transfer of the Product to the Customer or any other third party, other than the carrier.

The risk of loss or damage to the Product(s) is transferred to the Customer at the moment he takes, or a third party designated by him, and other than the carrier, physical possession or control of the Product(s). (s).

7.3. LATE DELIVERY

In the event of late delivery, the Customer may contact ANTHROPY customer service, the contact details of which are mentioned in the “assistance” section of the site.

In particular when the delay in delivery is attributable to LMF, and as far as possible in any other case, the Customer will be notified by e-mail of the delay in his order and the estimated delivery time.

In the event that the Product(s) ordered are not delivered on the expiry of the announced deadline, the Customer may, after giving formal notice to LMF to perform its obligation to deliver within an additional reasonable and that this injunction has had no effect, rescind the contract of sale by sending a letter ordered with acknowledgment of receipt. This right of termination of the contract by the Customer is not open, nor admissible if the non-performance or poor performance is attributable to the Customer or to force majeure. The contract will be considered terminated upon receipt by LMF of the termination letter, unless LMF has performed in the meantime. LMF will reimburse the Client for the sums paid no later than fifteen (15) working days following the date on which the contract was terminated.

8. RETENTION OF OWNERSHIP AND TRANSFER OF RISKS

8.1 RETENTION OF OWNERSHIP

LMF retains full ownership of the Products sold and delivered until the Customer has honored its obligations, in particular, but not exclusively, until full payment of the price of the products ordered.

The Customer is obliged to maintain and manage the products subject to retention of title as a reasonable person until such time as the ownership of the said products is transferred to him. The Customer must oppose any claims by third parties concerning these products and must immediately inform LMF of such claims.

8.2 TRANSFER OF RISKS

As recalled in 7.2 above, notwithstanding the retention of title clause, the transfer of risks to the Customer takes place at the time of delivery or handover of the products. By accepting the T&Cs, the Customer accepts that the delivery of the order may be received by third parties, but exclusively at his risk.

9. RIGHT OF WITHDRAWAL

The Customer has a right of withdrawal of fourteen (14) calendar days, without having to justify reasons or to pay penalties, with the exception of return costs, in a tracked package in order to guarantee a return in their original condition. 'origin. When the fourteen (14) day period expires on a Sunday or a public holiday or non-working day, it is extended until the next working day.

Calculating the short lead time:

• from the receipt by the Customer or by a third party of his choice, of his order,
• from the day following the conclusion of the contract, for the services.

The Customer must exercise his right of withdrawal before the expiry of the period by indicating his name, postal address, telephone number, e-mail address and order number.

To exercise the right of withdrawal, the Customer must notify his decision to withdraw by means of an unambiguous declaration by three possible means:

• By e-mail to the following address: contact@anthropy-paris.com
• By mail to the following address: LMF SARL / ANTHROPY, 2 Rue grange Dame Rose, 78170 Vélizy Villacoublay, France

From the day of the notification of his wish to withdraw, the Customer must immediately and, in any case, at the latest within ten (10) calendar days return the Product(s) to LMF at the following address:

LMF/ ANTHROPY

Return Service

2 Rue Grange Dame Rose

78140 Velizy Villacoublay

France

The Product(s) must be sent, preferably in a tracked package, respecting the following instructions: the product must be properly protected, in its original packaging, unopened, unused and in perfect condition (undamaged, undamaged or soiled), accompanied by all possible accessories, instructions for use, documentation and the sales invoice.

Pursuant to Article L. 121-21-4 of the Consumer Code, LMF will reimburse the Customer for the price of the returned Product(s), including delivery costs unless the Customer has expressly chosen a method of delivery more expensive than the standard delivery method, less reshipping costs, at the latest within thirty (30) days from the date on which LMF was informed of the Customer's wish to withdraw. This refund date may be deferred until LMF receives the returned Product(s).

In the event of partial return of the Products, the delivery costs will not be reimbursed by LMF insofar as the Customer will have benefited from the delivery service for the Products kept.

LMF will reimburse the Customer for the sums paid using the same means of payment as that which was used by the Customer to pay for his order. With the express agreement of the Customer, another means of payment may be used. The reimbursement does not include the reimbursement of any bank charges paid by the Customer when placing his order, which remain the sole responsibility of the latter.

Furthermore, and in accordance with article L.221-23 of the Consumer Code, the Customer is informed that his liability may be engaged by LMF in the event of depreciation of the Product. This depreciation will be assessed in the event of findings of opening of the original packaging, or use, or degradation or wear on the Product not resulting from handling carried out with a reasonable level of care.

10. WARRANTIES

The Product(s) benefit(s), in accordance with the legal provisions:

• the legal guarantee against latent defects resulting from a defect in material, design or manufacture affecting the delivered products and rendering them unfit for the use for which they are intended, or which diminish this use so much that the Customer does not would not have acquired, or would have paid less if he had known them.
• of the legal guarantee of conformity. The products comply with the regulations in force relating to the safety and health of persons, the fairness of commercial transactions and the protection of consumers at the time of their placing on the market.

LMF is liable for existing lack of conformity upon delivery.

Pursuant to the provisions of Articles L 217-4 & L217-5 of the Consumer Code, to comply with the contract, the Product must:

1° Match the description, i.e. match the quantity, quality and other characteristics, including in terms of durability, functionality, compatibility and safety;

2° Be delivered with all accessories and instructions for use, to be provided in accordance with the contract;

3° Be suitable for the use usually expected of a good of the same type, taking into account, if applicable, any provision of European Union law and national law as well as all technical standards;

Any warranty is excluded in the event of misuse, negligence on the part of the Customer, as in the event of force majeure. LMF's warranty is limited to the replacement or reimbursement of non-compliant Products or Products affected by a defect.

In the event of a lack of conformity, the Customer has the option of requesting the replacement of the Product by requesting the delivery of a product of equivalent quality and price, within the limits of available stocks.

If the replacement of the Product is impossible or if it cannot be implemented within one (1) month following the Customer's complaint, the Customer has the option of returning the Product and being reimbursed free of charge. or to keep the Product and be reimbursed part of the price. The resolution of the sale cannot however be applied if the lack of conformity is minor.

In any case, the warranties do not cover:

• abnormal and non-compliant use of the Products,
• damage specifically mentioned in the item sheets,
• defects and their consequences due to the intervention of the Customer or a third party,
• defects and their consequences related to use not conforming to the use for which the product is intended

11. LIABILITY

The Products offered on the Site comply with the French legislation in force. LMF cannot be held responsible for non-compliance with the regulations and laws in force in a country of reception other than France. LMF cannot be held responsible for non-performance of the contract in the event of force majeure or fault on the part of the Customer.

By validating the T&Cs, the Customer acknowledges releasing LMF from all liability in the event of non-compliant use of the Product. LMF shall not be liable to third parties in the event of consequential damages, special damages or incidents resulting from the Customer's negligence, failure or clumsiness, or resulting from improper use. compliant by the Customer of one of the Products offered for sale on the Site. The Products must be used in accordance with the recommendations for use accompanying each Product. The modification of the Product, its transformation, its diverted use or its non-compliance with these recommendations may create damage for which the responsibility cannot be borne by LMF.

Regarding access to the Site, consultation of the latter, the process of ordering, payment, delivery and service, LMF only has an obligation of means. LMF cannot be held liable for any inconvenience or damage inherent to the Internet network, in particular any disruption of the connection or any intrusion of a computer virus.

In addition, LMF is exempt from any liability for any event qualified as force majeure within the meaning of the case law of the Court of Cassation, in particular in the event of disruption or total or partial strike, in particular of postal services and means of transport and/or communications, flooding , fire. Finally, LMF's liability is limited to the amount of the Customer's order.

12. INTELLECTUAL PROPERTY

Access to and use of the Site are strictly limited to the Customer's personal use. Under no circumstances is the Customer authorized to download or modify all or part of the Site without the express written authorization of LMF. Access to the Site does not in any way allow the Customer to use, for sale or for any other commercial use, the Site or its content (listed products, descriptions, prices, downloading or copying of information on behalf of a other merchant, use of data, software, sound clips, graphics, images, text, photographs, tools).

The Site or any part of the Site must in no case be reproduced, copied, sold or exploited for commercial reasons or any other reason, except for the purpose of keeping proof of the Customer's order.

All elements of the Site, whether visual or audio, are protected by copyright, trademarks or patents. They are the exclusive property of LMF.

The creation of hypertext links to one of the pages or one of the elements of the Site is also prohibited, as is any non-compliant use of the Site and in particular use for commercial and professional purposes, whether direct or indirect.

13. PERSONAL DATA

LMF undertakes to comply with the legal and regulatory provisions in force relating to data processing, files and freedoms, in particular law n ° 78-17 of January 6, 1978 modified by Law n ° 2004-801 of August 6, 2004 , as well as Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/ 46/EC (General Data Protection Regulation), from the date of its application. Each of the Parties undertakes in particular, concerning the processing of personal data for which it is responsible, to carry out all the formalities required (declarations, authorization requests, etc.) with the National Commission for Computing and Liberties (CNIL) or any other competent body, and to respect the rights of the persons concerned (in particular the right to information, access, rectification and deletion of data).

The Customer has a right of access, modification, opposition and deletion of personal data concerning him. This right, by which the Customer proving his identity may demand that, as the case may be, rectification, completion, updating, locking or erasing of personal data concerning him, which is inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited, may be exercised by sending an email to rgpd@anthropy-paris.com or by post to 2 Rue Grange Dame Rose, 78140 Vélizy-Villacoublay. The Client may also object, for legitimate reasons, to the processing of personal data concerning him or to their being used for prospecting purposes, in particular commercial, by LMF. , except under the conditions specified by article L.34-5 of the Post and Telecommunications Code. The Customer may also request the limitation or portability of personal data concerning him, when possible. Finally, the Client may send instructions to LMF concerning the use of personal data concerning him after his death.

For more information on the protection of personal data, the Customer can refer to the privacy policy https://anthropy-paris.com/pages/politique-de-confidentialite .

14. PARTIALLY NOT VALID

If one or more stipulations of these general conditions of sale are held to be invalid or declared as such pursuant to a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations shall retain all their strength and scope.

15. NO WAIVER

The fact for one of the Parties not to take advantage of a breach by the other party of any of the obligations referred to in these general conditions of sale cannot be interpreted for the future as a waiver to the obligation in question.

16. APPLICABLE LAW, DISPUTES, ATTRIBUTION OF JURISDICTION

These T&Cs are subject to French law.

All disputes to which the purchase and sale transactions concluded in application of the GCS could give rise, concerning their validity, their interpretation, their execution, their termination, their consequences and their consequences and which could not have been resolved between LMF and the Customer will be submitted to the competent courts under the conditions of common law.

In the event of a dispute arising between the Parties regarding the validity, execution or interpretation of the GCS, the Parties undertake to cooperate diligently and in good faith with a view to finding an amicable solution.

The Customer may call on a mediator free of charge in accordance with Article L. 612-1 of the Consumer Code. The list of mediators is accessible by following the following link: https://www.economie.gouv.fr/mediation-conso/liste-des-mediateurs-references .

The Client and/or LMF can also resolve a dispute through the online dispute resolution platform set up by the European Commission, accessible at the following address:

https://webgate.ec.europa.eu/odr/

The Client is free to accept or refuse recourse to mediation and to accept or refuse the solution proposed by the mediator. In the event of refusal of the solution offered by the mediator or in the event of refusal to resort to mediation, the Customer may seize the competent courts in application of the French Code of Procedure and the French Consumer Code.